Student ID:__________________________ Student Name:_______________________ Advisor Name:_______________________ Catalog: 2023-2024 College Catalog and Student Handbook Program: Help Desk/Desktop Support Certificate

Help Desk/Desktop Support Certificate

Required Courses

Course NameCredit(s)Term TakenGrade
ITEC 1610 - IT Essentials 3 Credit(s)
ITEC 1620 - Wireshark 101

Required Prerequisite Course(s): Take ITEC 1640 with a minimum grade of C-

2 Credit(s)
ITEC 1640 - Introduction to Networks CCNA1 2 Credit(s)
ITEC 1645 - Switching, Routing, and Wireless Essentials CCNA2

Required as Prerequisite or Concurrent Course(s): Take ITEC 1640 with a minimum grade of C-

2 Credit(s)
ITEC 1690 - Network Security (Security+)

Required Prerequisite Course(s): Take ITEC 1420 or ITEC 1610 with a minimum grade of C-.

3 Credit(s)
ITEC 1810 - Microsoft Office for IT Professional 3 Credit(s)

Total Credit Hours: 15