ITEC 2665 - Wireless & Business Technologies

3 Credit(s)

Upon completion of this course, students will be exposed to design, implement, and mange wireless and voice over IP (VOIP) networks, as well as remote monitoring and management (RMM) solutions and technologies. The primary focus of this course is the installation and management of wireless networks with further solutions involving day to day operations and troubleshooting. The course follows a logical organization of the Certified Wireless Network Administrator (CWNA) Wireless exam objectives (a vendor-neutral enterprise WI-FI certification). Material is presented in a concise manner focusing on increasing the student’s retention and recall of exam topics. The core wireless component of this course prepares students for the Certified Wireless Network Professional’s (CWNP) CWNA wireless certification exam.

The VOIP component of this course introduces students to voice over IP (VOIP) technologies. Students will plan, implement, and manage VOIP networks. The VOIP component of this course prepares students for 3CX’s Basic, Intermediate, and Advanced VOIP certification exams. Students are also introduced to remote monitoring and management (RMM) technologies and call tracking/ticketing systems.

2 Lab Hour(s)

2 Lecture Hour(s);

Required Prerequisite Course(s): ITEC1645 (minimum grade of C-)

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